Frequently Asked Questions (FAQ)

1. Do you offer delivery services for furniture purchases?

Yes, we offer delivery services for all furniture purchases made through our website. Our delivery team ensures that your furniture is safely transported to your home.

2. What are the delivery charges for furniture orders?

Delivery charges vary depending on your location, the size and weight of the furniture, and any additional services requested (such as assembly or installation). You can view estimated delivery charges during the checkout process before completing your purchase.

3. How long does it take to receive my furniture order?

Delivery times vary based on the availability of the furniture item, your location, and the delivery schedule in your area. You can expect to receive an estimated delivery timeframe at the time of purchase. Our team will also provide updates on the status of your delivery throughout the process.

4. Do you offer assembly services for furniture items?

Yes, we offer assembly services for select furniture items upon request. Additional charges may apply for assembly services, which will be communicated to you before completing your purchase.

5. Can I track the status of my furniture delivery?

Yes, you can track the status once your order has been processed and dispatched for delivery, you will receive a tracking number and instructions on how to monitor the progress of your shipment.

7. Do you offer international shipping for furniture purchases?

No, unfortunately we do not ship international.

8. Can I schedule a specific delivery date and time for my furniture order?

In the note section of your order, you may mention a prefered delivery date. We strive to accommodate specific time requests however this is subject to availablity of our drivers and will be within a 4 hour delivery window.

9. Can I cancel or modify my furniture order after it has been placed?

Once your furniture order has been processed, it may not be possible to cancel or modify it. However, please contact our customer service team as soon as possible if you need to make changes to your order, and we will do our best to assist you.

10. How can I contact customer service for assistance with my furniture order?

For assistance with your furniture order or any other inquiries, please contact our customer service team via email at modernfabnest@gmail.com or by phone at 0451 151 919. Our team is available to assist you with any questions or concerns you may have during business hours.